About Me

I am a UX Designer who is passionate about users and empowering others through design. A professional problem solver and user advocate, “people first” has always been my guiding philosophy.

Who I Am

I am a UX Designer with a background in information architecture and service design.  A huge believer in the power of user-centered design to change communities, I used design thinking throughout my seven years as a professional librarian to build empathy with stakeholders at all levels and deliver value to our users through customized experiences and meaningful services.

I got into UX because I care deeply about the user and working with them to solve problems in ways, and contexts, that make sense to them.  I am a champion for equity and access and believe in “meeting the user where they are.” By beginning and ending with the user, we can create empowering solutions that push the world forward.


shathaway.ux@gmail.com || 419-619-2128

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